Vidloop Terms of Service
Effective: October 5, 2026
These Terms govern access to Vidloop AI. By using the service, you agree to these Terms, the Acceptable Use Policy, and the Privacy Policy.
Website operator
Vidloop AI is operated by Li Sheng, based in Changsha, Hunan, China. For service, account, billing, or other questions, contact support@vidloop.ai.
Vidloop Terms of Service: using the video tools
Vidloop provides automated tools for creating short videos from text or images. Features, supported formats, availability, model routing, and free allowances may change. AI output can be inaccurate, unexpected, or similar to other output and must be reviewed before use.
Your responsibilities
You must have all rights, permissions, and consents needed for prompts, uploaded media, people depicted, trademarks, and intended use. You are responsible for reviewing generated output and complying with applicable law, platform rules, model licenses, and third-party rights.
You may not create, request, upload or distribute NSFW, pornographic, sexually explicit or sexually suggestive content, including sexualized nudity, fetish content, sexual services, sexualized minors or non-consensual intimate content. These restrictions apply to adults and consensual depictions as well as every model and access tier. Do not bypass content screening or use the service for deceptive impersonation, fraud or abuse. See the Acceptable Use Policy for additional restrictions.
Third-party models
VidLoop is an independent service providing an interface to third-party AI models. Names such as Veo, Kling, Seedance and MiniMax identify the technologies available through the service; their trademarks belong to their respective owners. VidLoop is not affiliated with, sponsored by or endorsed by those model developers. Access through VidLoop does not constitute a direct subscription to a model developer or grant rights beyond the applicable service and model terms.
Accounts and security
Some features require an account. Provide accurate information, protect credentials, and notify support about suspected unauthorized access. You are responsible for activity performed through your account unless applicable law provides otherwise.
Content and licenses
As between you and Vidloop, you retain your rights in eligible input. You grant Vidloop and its service providers a limited license to host, process, transmit, and modify input solely to operate, secure, and improve the requested service. Rights in generated output depend on applicable law, the selected model license, and third-party rights. Vidloop does not guarantee copyright ownership, uniqueness, clearance, or fitness for a particular use.
Free access, credits, and payments
New visitors receive 2 dedicated MiniMax H3 starter credits. Members who sign in with a verified email may claim 2 H3 reward credits per day, capped at 10 sign-in reward credits per calendar month. Unused starter credits transfer at first sign-in without a second welcome grant. Together, 2 starter and 2 sign-in credits cover one eligible 4-second 768p H3 video. Sign-in reward credits expire 30 days after each grant. Attempts to bypass limits are prohibited. Gifted H3 credits only cover MiniMax H3; other models require a subscription or general credit pack. Paid credits, subscriptions, taxes, renewals, and cancellation terms are shown at checkout and in the applicable plan. Refund eligibility is described in the Refund Policy and mandatory consumer law prevails where applicable.
Availability and termination
Generation relies on third-party infrastructure and may be delayed or unavailable. We may limit or suspend access to protect the service, comply with law, address risk, or enforce these Terms. You may stop using Vidloop at any time.
Disclaimers and liability
To the extent permitted by law, Vidloop is provided "as is" and "as available" without warranties of uninterrupted operation, accuracy, non-infringement, or fitness for a particular purpose. Nothing in these Terms limits rights or liability that cannot lawfully be limited.
Changes and contact
We may update these Terms and will post the effective date. Continued use after an update means you accept the revised Terms where permitted by law. Questions can be sent to support@vidloop.ai.
Practical questions about these terms
The following explanations help you use the service and find the relevant policy. They do not replace the provisions above or restrict rights that cannot lawfully be waived.
What should I check before creating a video?
Confirm that you can use the source images and depict the people shown. Choose the model, duration, resolution and aspect ratio, then read the displayed credit quote. Preparing a prompt or changing settings is different from submitting a generation. If the interface asks you to purchase access, review the subscription or one-time credit pack before continuing. Do not assume that every model supports the same settings or that a free allowance covers a premium model.
Does buying credits clear the rights in my video?
No. A purchase pays for access to the selected service; it does not establish permission to use another person's face, copyrighted footage, brand identity or music. A video made from your own image can still contain inaccurate text or invented details. Review the complete clip, check the selected model's applicable terms and resolve any rights questions before publishing. The same review applies to clips intended for a personal post, an advertisement or a client project.
Where can I check a payment or failed task?
Use the purchasing account's payment and billing pages to inspect the recorded order or subscription. Use generation history to inspect a signed-in task. A completed payment, available credits and a finished video are separate events; a checkout redirect alone does not establish all three. For a confirmed failed generation, the credit restoration rules are explained in the Refund Policy. When contacting support, include the order or task identifier and a concise description rather than a password or complete payment credentials.
Is generation history permanent file storage?
No. The Privacy Policy describes the current media retention and access periods. Download a finished file while it is available and keep your own copy if you need it later. A task or billing record can remain after media access expires. Private storage means the result is not automatically published to a public gallery; it does not mean that the AI and infrastructure providers never process the content needed to perform the task.